CABLE MODEM DIAGNOSTICS GUI

Thomson Technicolor Cable modem DCM 476

Unboxing of Thomson Technicolor Cable modem DCM 476

Cable Modem Thomson DCM476 (LED Light Display)

I bought a Thomson DCM476 cable modem (HW:2.1 FW:STAC.02.50). And I recently signed up with Electronic Box for cable access. The Rogers technician guy hasnt come yet (wont be til next week) but interestingly when i plug in my modem i notice the LED lights show:

Power = Green (solid)
DS = Blue (solid)
US = Blue (solid)
Online = Blue (solid)
Link = Green (solid) >> when my Ethernet cable is plugged in -- in photo below it wasnt plugged in

My Thomson DCM476 LED display:

I dont officially have internet access when checking through my browser but do these specific colors (and state) for the LED lights indicate that all is good and i am merely waiting for Rogers

Factory reset not working on DCM476

[Cable] Factory reset not working on DCM476

1. Do a ipconfig /release in the command prompt on your PC before disconnecting it from the modem. This releases the DHCP lease.

2. Power off modem (as you don't want it to see your PC MAC again!)

3. Wait that 5-10 minutes.

4. Connect PC to router, connect modem to router. Power on modem.

If it still fails after step 4, clone the MAC address of the PC to the WAN interface of your router. Note: This doesn't cure the cause of the problem, only the symptom by making that router thinks that your router is the PC.

Thomson Cable Modem DCM 476 GUI setup

Thomson Cable Modem DCM 476

DCM476 - DOCSIS 3.0 cable modem

What is the the ip address to access administrative options for a Thomson Digital Cable Modem DCM476?

 

192.168.100.1 -  this is the default IP adress 

How to Connect Your Modem to Check Your Firmware for Thomson Technicolor DCM 425/DCM 475/DCM 476