DCM476 modems bad firmware. TekSavvy replaced mine with a DCM475
I wanted to share my experience.
Switched from Rogers to Teksavvy.
Experience was horrible so far, but we do have a solution. (scroll to bottom)
With Rogers - everything worked. Time capsule worked automatically with the cable modem.
Switched to Teksavvy. Cheaper and Rogers wasnt willing to offer more usage. Went through retention dept and the most they offered was 20% off - but with their usage caps, it made sense to go to Teksavvy with their 300 gb limit.